Policies
Vaccinations
All dogs receiving any services from DWR must submit proof of up to date, Bordetella, Rabies and DHLPP vaccines before services can be rendered.
We highly recommend discussing with your Veterinarian what the best option would be for flea and tick preventatives.
All dogs are body checked and subject to flea baths before entering.
Contracts
All humans must complete a client information sheet and sign their services agreement prior to services being rendered.
To ease the first check in process, please return to the home page and click book now to complete forms
Medicine
Our trained staff can administer medications during your pet’s stay if it is needed. You must provide detailed instructions, vet contact info and let us know specifically what condition the medications are for. All prescribed medicine must be in original bottle with owner and pups name.
Dismissal
Not all dogs are cut out for our services! We keep constant open communication with our pet parents and only want what is best and safest for your pups; We understand sometimes that isn't us.
Due to this we provide evaluation days before your pups stay at a discount! Ask us for more information when booking your first reservation!
Peak Season
High Demand Times
Standard High Demand Periods (2-night minimum): Memorial Day Weekend, Labor Day Weekend, New Year's Eve & Day.
Premium High Demand Periods (3-night minimum): July 4th Weekend, Thanksgiving Break, and Christmas Break.
High Demand Period reservations require a 50% deposit at the time of booking.
For a full refund on standard high demand period cancellations, a notice must be given at least 1 week prior to the reservation date.
For a full refund on premium high demand period cancellations, a notice must be given at least 2 weeks prior to the reservation date.
Hours
Monday - Friday
8am to 11am and 3pm to 6pm
The front office is closed between 11am and 3pm
Saturday
8am to 12pm
Sunday
4pm to 6pm
You will be charged a daycare fee of $25 per pup for a Sunday pick up. Not the fee per night