Policies
Vaccinations
All dogs receiving any services from DWR must submit proof of up to date, Bordetella, Rabies and DHLPP vaccines before services can be rendered.
We highly recommend discussing with your Veterinarian what the best option would be for flea and tick preventatives.
All dogs are body checked and subject to flea baths before entering.
Contracts
All humans must complete a client information sheet and sign their services agreement prior to services being rendered.
To ease the first check in process, we are happy to email you the agreements prior to drop off. Please ask when booking your reservation!
Medicine
Our trained staff can administer medications during your pet’s stay if it is needed. You must provide detailed instructions, vet contact info and let us know specifically what condition the medications are for. All prescribed medicine must be in original bottle with owner and pups name.
Dismissal
Not all dogs are cut out for our services! We keep constant open communication with our pet parents and only want what is best and safest for your pups; We understand sometimes that isn't us.
Due to this we provide evaluation days before your pups stay at a discount! Ask us for more information when booking your first reservation!
Peak Season
Peak Times
Minor Peak Times (2-night minimum): Memorial Day Weekend, Labor Day Weekend, New Years Eve & Day
Major Peak Times (3-night minimum):
July 4th Weekend , Thanksgiving Break and Christmas Break.
Peak Time reservations require a 50% deposit at the time you make your reservation..
A minor peak time cancellation notice is required at least 1 week in advance of the reservation for a full refund.
A major peak time cancellation notice is required at least 2 weeks in advance of the reservation for a full refund.